Gestor de Serviços de TI

We are hiring an IT Service Manager to join a dynamic team focused on the operation, maintenance, and continuous improvement of business systems and applications. The role combines technical skills, analytical ability, and a collaborative spirit, in an environment where reliability and technological innovation are priorities.

Requirements

• Bachelor's or Master's degree in Computer Engineering, Network Engineering, or equivalent
• 3 to 5 years of professional experience in support or IT service management functions
• Strong knowledge in: XML and XSD, Web Services (SOAP, REST, Websockets), Relational databases (SQL)
• Valued knowledge in: Queue management systems (e.g. RabbitMQ), Log management tools (e.g. Graylog), Programming languages (C#, Java)
• Certifications in ISO 27001, ITIL, or equivalents are a plus
• Strong sense of responsibility, ability to communicate, and enjoyment of working in a team
• Spirit of initiative and willingness to continuously learn

Benefits

• Integration into a highly qualified and collaborative team
• Opportunity to participate in critical and high-impact technological projects
• Stable and continuously improving work environment
• Continuous professional development and training
• Competitive salary conditions, adjusted to demonstrated experience