Technician, Desktop Support

Elk Valley Resources is hiring a Desktop Support Technician to provide technical support for computer hardware, software, and peripherals in a mining and industrial environment. The ideal candidate will have strong interpersonal and communication skills, a self-motivated and collaborative approach, and experience supporting remote or site-based operations.

Requirements

• Minimum of two (2) years of experience in Information Technology within a corporate or industrial technology environment
• Strong working knowledge of Microsoft Windows operating systems and Microsoft Office Suite
• Demonstrated ability to support, troubleshoot, and repair desktop and laptop hardware
• Extensive experience using incident management and ticketing systems
• Solid understanding of computer hardware technologies and remote diagnostic and support tools
• Valid Class 5 Driver’s License or equivalent

Benefits

• Two Annual Bonus Plans
• Comprehensive Benefits Plan
• Retirement Package
• Health Lifestyle Account