Ella Resorts is seeking an experienced SPA Manager to lead and develop the SPA Team, providing high-quality services and memorable experiences to guests. The SPA Manager will be responsible for managing all aspects of the Wellness operations, ensuring excellent customer service and department profitability.
Requirements
- Bachelorās degree in Spa Management, Aesthetics, Physiotherapy or related field.
- Previous experience as a Spa Manager in 5-star luxury properties.
- EU citizen passport
- Strong verbal and written communication skills in the English language. A second language will be considered a plus.
- Computer literacy, including Excel, Microsoft Word and Microsoft Office. Knowledge of Atlantis spa software is desirable.
- Technical knowledge of a wide variety of spa treatments.
- Familiarity with Service Standards (e.g. LQA, Forbes).
- Excellent interpersonal and communication skills.
- Leadership and supervisory skills
- Focus on sales and achieving financial budgets
Benefits
- Competitive remuneration package & benefits
- Career advancement in a fast-growing organization
- Continuous learning & development within a transparent & inclusive working environment
- Collaborative working environment
- Accommodation & meals