At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
Requirements
- Manages the selection, growth, and maintenance of a profitable portfolio within an assigned territory within assigned underwriting authority.
- Conducts comprehensive evaluations of moderately complex specialty accounts, including diverse business operations within the Specialty Unit and multiple lines of coverage, to determine appropriate risk selection and pricing.
- Collaborates with Program Managers to identify the training needs of our agents and helps to coordinate those sessions.
- Educates agents on Specialty programs, underwriting appetite, systems, and services.
- Visits agencies to discuss accounts and provide agents with updates in the Specialty Unit to maximize opportunities.
- Communicates with agents proactively and anticipates agents and insureds’ needs.
- Identifies opportunities and potential barriers within agency relationships.
- Collaborates with sales & marketing representatives to ensure agents receive superior customer experiences and select EMC as their insurer of choice.
- Collaborates with leadership in the agency planning process for the Specialty Unit.
- Monitors progress of assigned agents and guides agents in achieving annual goals.
- Seeks feedback from agents and takes action to improve their experience and grow strong books of business.
- Researches industry changes, competition, target markets, and new products.
- Answers questions, shares recommendations for complex situations, communication strategies, or problematic agency relationships and explains the rationale for recommendations.
- Supports underwriting management through reviewing work of less experienced underwriters and providing training.
