Application Support Engineer, Hybrid, Limassol
Emerald ZebraLimassol, Cyprus, Cyprus
Posted December 12, 2025
42000 - 42000 EUR
Full Time
About the Company
Emerald Zebra delivers boutique recruitment and talent sourcing services for employers in Cyprus and across global markets, specializing in FinTech, FX/CFD, Crypto & Digital Assets, RegTech, tech, financial services, and iGaming. Leveraging over two decades of local and international expertise, the firm supports EU‑licensed fintechs expanding into new jurisdictions by combining market insight with deep functional knowledge. Its Human Experience (HEX) model places the candidate journey at the center, ensuring high‑touch engagement, rapid pre‑screened CV delivery within four days, and access to a curated talent pool of 600 million+ profiles. Emerald Zebra further differentiates itself with Cyprus salary benchmark data, targeted job visibility tools, and a culture of trust that elevates employer brands.
Job Description
We are looking for an Application Support Engineer to join our high performing fintech team in Limassol, Cyprus. The role involves providing first line application support to clients, analyzing logs and data sources to identify root causes of trading or quoting issues, and leading or participating in upgrades and migrations of our core application software.
Requirements
- 2-5 years experience supporting clients (preferably in financial services or fintech)
- Excellent verbal and written communication and a sharp eye for detail
- Familiarity with Microsoft Windows OS at power user level
- Experience with trade execution flows, market data distribution lifecycles, or similar
- Understanding of the FIX protocol
- Basic knowledge of TCP/IP, networking concepts and SQL (e.g., PostgreSQL, MySQL)
- Ability to handle multiple client communication streams and make high quality decisions under pressure
Benefits
- Competitive bonus plan
- Private health insurance & provident fund
- Hybrid work model (some days from home, some days in the Limassol office)
- Daily lunch provided onsite
- Monthly wellness programme subscription