Customer Success Manager
EmergeprofessionalUnited States
Posted March 12, 2026
90000 - 110000 USD
Full Time
About the Company
Emergeprofessional is a Colorado‑based staffing and executive search firm that places candidates in contract, contract‑to‑placement, and direct‑hire roles across corporate, customer, and technical sectors. The company specializes in accounting, administration, finance, HR, contact center, customer success, sales, product, software, data, and infrastructure talent, and also offers executive search for these areas. Emergeprofessional’s success is built on a foundation of authenticity, integrity, accountability, hard work, and a culture that values fun, which has earned it recognition as a fastest‑growing business, Start‑Up of the Year, and one of the best places to work. By engaging, evaluating, and executing with a focus on long‑term relationships, the firm delivers outstanding client service and consistently matches top talent with the right opportunities.
Job Description
We are seeking a Customer Success Manager to manage relationships with commercial and small enterprise clients, ensuring they successfully adopt a technology platform and achieve measurable value. The role involves acting as a trusted advisor to customers and collaborating with internal teams to deliver a strong customer experience.
Requirements
- 2-4 years of experience in Customer Success, Account Management, or similar client-facing role
- Experience managing carrier customer accounts
- Strong communication and relationship management skills
- Comfort working with CRM systems and customer data
Benefits
- Salary Range: 90k-110k depending on experience
- Opportunity to manage a portfolio of 25–30 client accounts
- Work cross-functionally with Sales, Support, and Product teams
- Grow your experience in customer success and SaaS account management
- Join a rapidly growing technology company
