Operations Manager

The Operations Manager plays a central role in ensuring the smooth, efficient, and professional functioning of the company's day-to-day activities.

Requirements

• Lead and support the Operations Team through coaching, training, and development.
• Coordinate employee attendance at domestic and international events, including scheduling, travel, accommodation, vendor liaison, and post-event reporting.
• Oversee IT systems and infrastructure, manage hardware/software implementation, administer Office365 and KPI tools, and coordinate with external IT providers.
• Support the planning and delivery of internal events to a high standard.
• Provide guidance to employees and senior management, manage the company calendar, drive efficiency and productivity improvements across departments, and handle ad-hoc operational duties as needed.
• Support the Operations Assistant in maintaining a positive office environment, including coordination with landlords, security, maintenance, and cleaning services.
• Support and manage the Process & Workflow Lead to maintain accurate, accessible, and compliant company processes and procedures.

Benefits

• Bupa medical cashback after passing probation
• Aviva private medical insurance after one year
• 25 days of holiday, plus an extra day for each year of service (up to 30 days!)
• Free breakfast and fresh fruit
• 1.5-hour gym lunch
• Company clubs, including running, football, board games, and chess
• Buddy program for new starters