IT Operations Specialist

We're looking for an IT Operations Specialist to join our Global IT Operations team. The goal of this role is to keep Emplifi's employees up and running day to day. Strong English communication skills and a proactive customer-oriented approach are essential.

Requirements

• Monitoring and maintaining IT systems and services all around the world
• Resolving help desk escalations (MacOS, Windows)
• Managing and maintaining company HW and SW tools, management of company technical equipment, keeping records, and arranging maintenance
• Training employees
• Creating technical documentation and other non-technical manuals
• Vendor management and communication with suppliers
• Automating and innovating internal processes

Benefits

• International, fast-paced, and rapidly growing environment
• Multisport card
• Unlimited Personal Time Off, Sick days & Community days
• Maternity and Parental Benefit
• Flexible environment with the possibility of home office working
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Work in an international environment in our new modern offices in Karlín, with our big terrace and our own grill