Client Success Manager - Warehouse Operations - Bilingual - Carlisle, PA
EmploybridgeHarrisburg, Pennsylvania, United States
Posted May 26, 2026
Full Time
About the Company
Employbridge is America's largest industrial staffing firm, leveraging a national network of 250 offices and local expertise to place more than 440,000 workers each year across manufacturing, logistics, transportation, energy, and service sectors. The company combines traditional recruitment with its Bluecrew platform, a fast, technology‑driven marketplace that connects gig workers and professional hires to clients. Employbridge extends its value through workforce development, offering online courses via Better Worklife Academy and Life Skills Studio, and publishes insights from the Voice of the American Workforce survey. Its portfolio includes brands such as ResourceMFG, ProLogistix, ProDrivers, and Westaff, positioning it as a one‑stop partner for staffing, distribution, and workforce solutions in the U.S.
Job Description
Client Success Manager - Warehouse Operations role responsible for supervising Gig Workers, ensuring timely and accurate delivery of customer goods and services, and developing relationships with clients and stakeholders.
Requirements
- Fosters a consultative relationship with the client
- Develops and executes effective recruiting strategies
- Anticipates and understands the local talent market
- Delivers client customized new hire orientations
- Runs and creates reports to identify workforce challenges
- Audits onboarding requirements
- Deliver a consistent fill rate of 92% or higher
- Communicates workforce needs to client
- Participates in client forecasting meetings
- Manages daily fill rate, time clock accuracy, communication with Gig workers
- Documents and investigates safety incidents
- Handles worker's comp claims and documents unemployment
- Initiates and completes client relationship mapping
- Coaches associates on policies
Benefits
- Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance