IT Systems Administrator

Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company. We are looking for a sharp IT Systems Administrator with a strong background in IT troubleshooting and systems administration to support our growing organization and help strengthen our IT practices.

Requirements

• 3–5 years of experience in IT administration, systems support, or similar technical roles
• Experience working in an ITSM tool or ticketing system
• Strong hands-on experience with Microsoft 365 and Azure AD administration, including identity management and security configuration
• Experience managing devices at scale using Intune, Apple Business Manager, and MDM platforms (macOS and Windows)
• Proficiency with PowerShell for automation, reporting, and system configuration
• Experience supporting and troubleshooting macOS and Windows hardware, conferencing tools, and peripherals
• Ability to mentor and guide IT Specialists and elevate the team's overall technical capability
• Strong customer service and communication skills, including the ability to support executives with a polished, white-glove approach and to understand needs even when not expressed directly
• Ability to learn new technologies quickly and adapt processes accordingly
• Solid understanding of RBAC, IAM, MFA, conditional access, and modern identity and access security
• Proven ability to identify opportunities for automation, process improvement, and workflow optimization
• Working knowledge of IT security principles, risk vectors, and common vulnerabilities

Benefits

• Paid time off
• Volunteer Time Off
• 401(k) with company match
• Medical, dental, and vision insurance
• Disability coverage
• Educational reimbursements
• Paid parental leave