Service Center Technician I
EMSARMassachusetts, United States
Posted January 20, 2026
23 - 25
Full Time
About the Company
EMSAR is an award‑winning, ISO 13485‑certified independent service provider that delivers comprehensive biomedical equipment management across the United States. The company’s core offerings include asset management, compliance documentation, corrective action, repair, and installation for medical, dental, EMS, and animal‑health equipment, serving over 5,000 healthcare and related clients. EMSAR distinguishes itself through nationwide coverage, rapid on‑site response, and a highly skilled technician workforce that blends local knowledge with the full resources of a national organization. Its reputation for accountability, consistency, and innovation positions EMSAR as a trusted partner for manufacturers, distributors, acute and non‑acute facilities, EMS agencies, and mortuary services.
Job Description
EMSAR is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in various sectors. We are looking for a Service Center Technician I who is passionate about our core mission – to customize and deliver the best and highest quality solutions to our customers.
Requirements
- Provides in-house preventative maintenance, minor repairs, performance verifications, calibrations, and software/hardware upgrades on CSA supported equipment.
- Responsible for customer satisfaction pertaining to services provided.
- Responsible for following quality practices specified by CSA/EMSAR and product vendors.
- Reviews assigned work orders and document all facets of the work product in CSA’s Service Max software system.
- Provides accurate and timely reporting of service status and escalations pertaining to services.
- Maintains a professional appearance with regard to dress and personal appearance as well as tools and equipment.
- Controls and maintains all CSA assets, including tools, parts, and test equipment needed to preform work tasks.
- Promotes teamwork and cooperation between CSA associates and customers.
- Works regularly with the appropriate dispatcher for work assignments.
- Maintains a safe work environment, follows safety instructions/training, and utilizes appropriate safety equipment.
- Follows client quality requirements pertaining to services provided.
- Supports and applies appropriate quality system processes.
