Emtrain is a mission-driven workplace intelligence company looking for a Junior Salesforce Administrator to join their Sales Operations team. The role offers great learning and growth potential with hands-on experience with a mature Salesforce organization.
Requirements
- Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permission sets
- Provide timely triage and resolution for user support tickets and technical inquiries
- Build and maintain custom reports and dashboards to provide actionable insights for sales and marketing teams
- Document system processes, custom configurations, and standard operating procedures to maintain an internal knowledge base
- Execute Salesforce configuration changes such as custom fields, objects, lightning pages, and flow automation
- Conduct user training sessions and develop supporting materials to improve platform competency
- Gather and document requirements from stakeholders to translate business needs into technical solutions
- Monitor user adoption rates and gather feedback to identify areas for system improvement
- Assist with regular data hygiene tasks, including deduplication and mass updates using Data Loader
- Assist with testing and QA in sandbox environments to ensure successful deployments
Benefits
- Stock Options
- Flexible PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Tuition Reimbursement