Account Manager (Expansion)

Encord is building the AI infrastructure of the future. We're a high-growth startup looking for a driven Account Manager to join our London GTM team and help expand our footprint within some of the most advanced AI organisations in the world.

Requirements

• 2+ years in account management, customer success, or post-sales roles in B2B SaaS
• Experience owning expansion revenue and managing mid–large ACV accounts ($50k–$250k+)
• Able to engage confidently with technical stakeholders (ML engineers, data leads, CTOs)
• Strong relationship builder with a genuine interest in solving customer problems
• Comfortable in a fast-moving, high-growth startup environment
• Experience with HubSpot, Salesforce, or similar CRM tools
• Curious, driven, and excited by the potential of AI and data infrastructure

Benefits

• Competitive salary, commission, and equity in a high-growth startup
• 25 days annual leave + UK public holidays
• Annual learning & development budget
• Travel for customer visits, events, and conferences across the UK and Europe
• Company lunches twice a week
• Monthly socials & bi-annual team offsites