Customer Service Agent
Encore Capital GroupEngland, United Kingdom
Posted May 1, 2026
27082 - 27082 GBP
Full Time
About the Company
Mortimer Clarke Solicitors (MCS) is a specialist litigation law firm, part of the Cabot Credit Management Group, and a Great Place to Work-Certified company.
Job Description
Customer Service Agent role at Mortimer Clarke Solicitors (MCS) in Worthing, West Sussex. Hybrid working, performance-related bonus, and 31 days holiday pro rata. Handling inbound and outbound calls, providing exceptional customer service, and working towards KPI's and quality standards.
Requirements
- Do you have customer service or call centre experience?
Benefits
- Performance-related bonus
- Hybrid working
- 31 days holiday pro rata
- Training: 5 weeks with a dedicated L&D Trainer
- Company funded Health & Wellbeing Initiatives
- Employee Assistance Programme
- Mandatory annual salary review
- Fun Times: Summer and Christmas Parties
