The Regional Account Manager is responsible for growing and managing a portfolio of new and existing customers within their assigned region, ensuring retention of current business and supporting the growth and success of the organization.
Requirements
- Drive Results by soliciting and securing business through a proactive, consultative sales approach
- Effectively prepare and present quotes and proposals in a timely manner to customers
- Know the assigned market well to find, qualify, and convert prospects into confirmed business
- Build and maintain a pipeline of ongoing opportunities & leads
- Partner with regional clients to have an absolute understanding of their event goals
- Establish solid relationships and trust with new and existing clientele with your assigned region
- Operate as a key point of contact for any matters specific to your customers
- Enhance customer ties by defining opportunities and introducing additional products and services
- Resolve customer issues and ensure their high levels of satisfaction through prompt responsiveness and focus on detail and SMART turnaround plans
- Engage with production/branch/venue operations for technical assistance, design, and tailored customer solutions
- Provide routine quality control, demand planning, and oversight of the event as required
- Attend all designated individual and team calls