Technical Lead
Encore GlobalLondon, England, United Kingdom
Posted April 1, 2026
Full Time
About the Company
Encore Global is a fullāservice event production company with over 80 years of industry experience, delivering more than 350,000 events annually across North America, Europe, the Middle East, Australia, and Asia Pacific. The company specializes in event technology, rigging infrastructure, production, and creative services, blending technical expertise with a commitment to exceptional client service. Encoreās global footprint and integrated solutions enable seamless execution of largeāscale conferences, concerts, and corporate events. Recognized as a Fortune 100 Best Companies to Work ForĀ® in 2025 and a Certified Great Place to Workā¢ for three consecutive years, Encoreās culture of collaboration and innovation distinguishes it in the event industry.
Job Description
The Technical Lead is responsible for planning, set up, and operation of small to large-scale audio-visual systems for live events, while ensuring client satisfaction. This role requires leadership skills, technical expertise, and excellent customer service skills.
Requirements
- 4+ years of field experience in speciality (Audio) area is required
- 3-5 years of customer service or hospitality experience is preferred
- Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
- Experience with project management of multiple tasks/initiatives
- Strong customer, client and co-worker interface experience and abilities
Benefits
- Private Healthcare
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme