An Account Manager II is responsible for maintaining and enhancing relationships with customers, providing world-class customer service, and promoting retention and sales opportunities.
Requirements
- Provide world-class customer service
- Review reports and records to ensure bin management system is properly maintained
- Identify, source and quote parts and process related customer orders
- Review and maintain customer pricing
- Build a strong working relationship with all customer contacts
- Maintain a positive mental attitude to customers and fellow associates
- Audit inventory levels inside customer facilities
- Occasionally replenish inventory in customer's facility
- Document key events and notes in Endries CRM system
- Provide technical part information to customer utilizing internal company engineering and quality support resources
- Identify and actively pursue opportunities for continued revenue growth with existing customers
- Improve customer relations by being pro-active and consistently involved in meeting the customer's requirements
- Grow the business portfolio on product mix with the customer
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Generous paid time off
- Competitive pay