Sales Support Coordinator

Enercare Inc. is hiring a Sales Support Coordinator to aid in the achievement of corporate sales goals by partnering with field staff and customers to better understand their home comfort requirements. The role involves managing incoming customer requests, promoting best advice, and achieving key performance indicators.

Requirements

• Post-secondary education an asset
• Previous Sales and/or call centre experience required
• Strong computer skills and an intermediate level understanding of MS Office, Excel, and Outlook, Salesforce
• Ability to effectively resolve customer complaints
• Competent working well under pressure and understanding business processes
• Ability to multi task in a fast-paced, pressure filled, team environment
• Strong organizational skills
• Self-starter
• Fluency in additional languages an asset

Benefits

• Paid Time Off
• Health and Safety Benefits
• Dental and Vision Benefits
• Life Insurance
• Retirement Plan
• Education Assistance