Field Service Technician II- Power Generation (AMS)

This position performs routine scheduled service activities primarily in the field on Gen-Sets or for other commercial engine customers. Specific duties include changing fluids, filters, load bank testing, and advanced troubleshooting of generators at customer site locations.

Requirements

• Represent the company in a professional manner at all times while providing outstanding customer service
• Submit accurate field service reports, expense reports, timesheets and other necessary paperwork daily
• Perform routine Level 1, 2 and 3 scheduled maintenance and inspection according to manufacturer's specification
• Troubleshoot and diagnose customer complaints to determine the most effective or efficient repair
• Perform routine inspections, repairs, services and start-up load bank test requirements on equipment
• Identify the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
• Repair and troubleshooting engines such as Cummins, Detroit Diesel, John Deere, MTU, Volvo, Cat and Waukesha
• Provide basic leadership and training to new Field Technicians
• Maintain and develop positive professional relationships with existing and potential customers

Benefits

• Generous healthcare, dental and vision plans
• 401(k) employer matching
• Generous paid time off program
• Employee equity plan
• Tuition reimbursement