Receptionist- HS Neurosurgery Clinic

Under direct supervision, a Receptionist is responsible for performing general administrative support duties associated with the patient intake process and routine duties within the clinic.

Requirements

• Perform patient check-in and completes all paperwork necessary for the admitting process
• Answer phone calls and direct them appropriately
• Schedule appointments according to office guidelines
• Obtain accurate patient and insurance information
• Copy/scan patient access related hardcopy materials into the electronic medical record
• Prepare charts for patient appointments
• Conduct patient check-out, including pricing services and collecting patient responsibility payments
• Perform record filing and retrieval, and assist with filing registration documentation in electronic medical records
• Confirm next day appointments and alert patients to necessary documentation
• Follow up with patients regarding the Missed Appointment Policy and send out communications