Inside Sales Representative - Onsite
Engineered Materials Solutions, LLC Wickeder GroupAttleboro, Massachusetts, United States
Posted March 12, 2026
Full Time
About the Company
Engineered Materials Solutions, LLC, part of the Wickeder Group, is a leading provider of highly engineered materials and solutions since 1916. Specializing in thermostatic bimetal, specialty clads, and applications across automotive, consumer electronics, electrical, energy, home appliances, transportation, and telecommunications, EMS is renowned for its metallurgical expertise, innovative processing techniques, and custom solutions. The company's history of groundbreaking inventions and commitment to delivering the 'Best of Metal' sets it apart in the industry.
Job Description
As an Inside Sales Representative, you will drive revenue growth by engaging with potential customers, understanding their needs, and providing tailored solutions through our product offerings. Success in this position requires effective communication, relationship-building, and prompt response to customer inquiries.
Requirements
- Provides sales and service to existing accounts
- Makes outbound lead follow-up calls
- Active development of new accounts
- Responds to customer demands
- Achieves set RMA goals
- Emphasizes salable features
- Quotes prices and credit terms
- Prepares sales orders
- Reviews customer purchase order/forecast
- Maintains customer information and pricing
- Creates credit/debit memos
- Maintains customer certification requirements
- Liaison with shippers and packers
- Acts as administrator for customer portal
