The Enoch Pratt Library has an opening for an Operations Manager with the State Library Resource Center (SLRC) Office. The Manager performs confidential administrative tasks involving complicated subject matters, complex procedures, and sensitive public interactions.
Requirements
- Act as the first point of contact for internal and external customers, and represent the Central Library/State Library Resource Center in a welcoming and positive way.
- Cross-train in various departments and in other divisions in order to fully understand the scope of operations of the Library.
- Give tours of the building to internal and external customers.
- Manage the monthly Librarian in Charge schedules for the Central Library, and ensures the accuracy of the biweekly recording of staff attendance and timekeeping.
- Manage the SLRC Office, files and prepares reports.
- Assist with the bi-monthly State Library Resource Commission meetings, SLRC Manager meetings, Maryland Library Association Legislative Panel and other meetings facilitated by the Chief.
- Take notes or formal minutes, and prepares and distributes them appropriately.
- Work with SLRC staff, and the SLRC Management Team to manage the SLRC Conferences and other large SLRC events.
- Responsible for day-to-day management of the Imagination Library, a customer-facing partnership that requires accurately entering data and helping customers solve problems.
- Manage SLRC related content on the EPFL Intranet and public-facing websites and will ensure that the information on the sites is accurate and accessible.
- Read, route, and distribute incoming mail and other material, and prepare routine letters and emails composed by the Chief of SLRC.
- Assist with scheduling and confirming appointments for the Chief of SLRC.
- Answer telephone and email requests, and will provide referrals to other Library departments and offices understanding the Library’s organizational and reporting structure.
- Prepare check requests for approval and signature, and will track annual expenses across several different budgets for the SLRC Departments, SMT, and the Chief.
- Collaborate with people at all levels of the library system as well as with outside organizations and private individuals in order to help the State Library Resource Center and the Central Library achieve their missions.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
