Athletic Trainer/DME Field Service Rep (Peabody, MA)

We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Peabody, MA.

Requirements

• Responsible for proper measuring and application, education on appropriate use/care, and providing accurate information to patients and Health Care practitioners (HCPs) on expected outcomes resulting from the use of orthopedic soft goods, functional bracing, bone growth stimulation, and all other Enovis products as prescribed by physicians/HCPs at the orthopedic practice.
• Coordinates patient care for follow-up brace fitting appointments, as necessary.
• Performs casting and evaluations in coordination with orthopedic providers, maintaining high standards of patient care, safety, and documentation accuracy.
• Provides routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures.
• Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Serves as a liaison between the customer, Enovis, and the Sales Team.
• Responsible for achieving metrics and KPIs, as set forth by management, to ensure customer performance and efficiency comply with applicable Enovis agreements/contracts.
• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services