Financial Clearance Associate Specialist

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems. As a Financial Clearance Associate Specialist, you will provide world-class customer service while helping ensure patients are financially cleared prior to scheduled services. Key responsibilities include verifying insurance coverage and benefits, confirming financial responsibility, and supporting timely documentation and communication.

Requirements

• High School Diploma required; Associate’s degree preferred.
• 1–2 years of healthcare experience preferred.
• Understanding of admissions, billing, payments, and denials.
• Comprehensive knowledge of the patient insurance process, including obtaining authorizations and benefits verification.
• Knowledge of medical terminology and CPT/procedure codes.
• Patient Access experience with managed care/insurance and call center experience highly preferred.
• Articulate, personable, dependable, and confident with excellent communication skills.
• Customer service oriented; builds trust and respect by exceeding customer expectations.

Benefits

• Competitive compensation and benefits packages that reflect a commitment to fair and just workplaces.
• Wellness programming designed to support associate health, including a comprehensive annual health risk assessment.
• A participatory culture that strengthens diversity and inclusion.
• Growth opportunities, including traditional and online learning, tuition reimbursement, and coaching to support skill development, degrees, certifications, and CEUs.
• Recognition programs, including service awards, celebrations, and personal appreciation, plus annual associate surveys to identify opportunities for improvement.