Senior Patient Access Specialist responsible for performing admitting duties, training, scheduling, and other senior-level responsibilities. Responsible for meeting the mission of Ensemble Health Partners and all regulatory compliance requirements.
Requirements
- Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey.
- Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected.
- A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.
- A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department.
- Senior Patient Access Specialist are responsible for the collection of point of service payments.
- Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership.
- Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name.
- Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
