Insurance Customer Service Representative III (Licensed)

Entrata is a global leader in property management software. The Insurance Customer Service Representative III is a licensed service professional who provides advanced expertise in servicing and policy management, handling escalated customer requests and acting as a knowledge resource for team members.

Requirements

• Resident Property & Casualty Insurance Producer License (active)
• 3+ years of insurance customer service or related experience
• Demonstrated expertise in policy servicing and compliance
• Strong communication and problem-solving skills

Benefits

• Flexible and transparent culture with remote and hybrid work options
• Generous vacation time
• Frequent company recharge days
• Comprehensive medical, dental, and vision coverage
• HSA/FSA options
• Employer-paid disability benefits
• Access to 401(k) or similar retirement plans with employer matching
• Wellness initiatives
• Family-centric leave policies
• Entrata Cares programs
• Exclusive Previ cell phone plan and discounts on services or local business partnerships
• Bi-annual swag drops for employees