Technical Implementation Engineer

As a Technical Implementation Engineer at Eon, you will play a crucial role in transforming healthcare through innovative technology. You'll collaborate closely with internal teams to gather and scope product requirements, ensuring seamless customer implementations.

Requirements

• Collaborate with internal teams to gather and scope new product requirements during customer implementations
• Perform technical steps of the implementation process, including developing and reviewing site specific data configs
• Manage and perform bulk dashboard uploads, like historical data backloads and global product data changes using custom scripts and SQL queries
• Upload and track customer specific dashboard data configurations
• Document and maintain customer portfolios
• Provide time estimates to clients who require additional customizations to be done and communicate with them throughout the process to obtain feedback and approval
• Provide technical support in customer implementation calls
• Collaborate with the product, development and success teams to track and deploy custom requirements by customers during implementations
• Provide Tier 3 Support for implementations related issues and communicate with internal teams

Benefits

• Competitive salary
• Health insurance
• Referral bonuses
• Generous vacation time
• Paid Maternity and Paternity leave
• Work from home days
• Lunch facility within office
• Travel allowance
• Company equipment (laptop, internet device, screens etc)
• Professional development and career growth opportunities