Guest Services Manager
EOSAustin, Texas, United States
Posted May 21, 2026
Full Time
About the Company
Lake Austin Spa Resort is an Equal Opportunity Employer (EOE/M/F/D/V) and eVerify employer
Job Description
The Guest Services Manager oversees daily operations of guest-facing resort services, ensuring seamless, personalized experiences that exceed expectations, in a luxury environment.
Requirements
- 3–5+ years of hospitality leadership experience
- Previous experience in Guest Services, Front Office, Rooms Division, or Resort Operations leadership
- Strong leadership, communication, and interpersonal skills
- Ability to remain composed, solutions-focused, and service-oriented in a fast-paced environment
Benefits
- Health, Dental, Vision
- 401(k)
- Employee discounts and recognition programs
- Scenic, high-end work environment
- Wellness programs and complimentary classes
- Growth and advancement opportunities
- Strong, team-driven culture