Client Coordinator

Role Overview

The Client Coordinator works with the Client Executive and/or Client Manager to assist with the maintenance of a client's employee benefits program and the day-to-day service of the account. The role involves assisting with the marketing process, preparing benefits spreadsheets, and servicing the day-to-day needs of the client and its employees.

What You Will Do

Serve as day-to-day client contact, manage claim issues and escalations, facilitate/lead ongoing weekly client calls, analyze client health & welfare plans, review RFP results, and maintain client activity per project plan.

Why It Might Be a Fit

The ideal candidate will have a strong attention to detail, time management abilities, and ability to multi-task and assign priorities. They will also have good interpersonal communication skills and experience with agency management systems and HR portals.

Requirements

• General knowledge of coverages and services regarding Employee benefits
• Intermediate knowledge of navigating the Internet and various Microsoft Office programs
• Texas Life and Health License
• Valid Driver License

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave
• Pregnancy disability and bonding leave
• Organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Quarterly employee recognition program
• Employee Resource Groups
• Professional growth & development
• Mentorship Program
• Tuition Reimbursement Program
• Leadership Development
• Pet Insurance
• Cancer Insurance
• Identity Theft & Fraud Protection Coverage
• Legal Planning
• Family Planning
• Menopause & Midlife Support
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs