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Job description
As a Field Service Engineer, you will manage all aspects of field service support and customer relationship management, providing complete services including installation, repairs, preventative maintenance, and instrument qualifications.
Utilize troubleshooting processes to diagnose and resolve technical issues, manage service call scheduling, parts inventory, and administrative responsibilities, and provide customer training and support.
You will be a customer-oriented individual with a growth mindset, a love of continuous learning, and an appreciation for diverse perspectives and helping others win.
Company
Healthcare
Epredia is a global precision cancer diagnostics company that equips anatomical pathology laboratories with a comprehensive portfolio of products and services, including tissue processing, embedding, sectioning, staining, immunohistochemistry, and digital archiving. Leveraging trusted brands such as Shandon, Microm, Menzel Gläser, and Richard‑Allan Scientific, Epredia delivers reliable consumables and workflow solutions that enable pathologists to achieve high‑precision diagnoses and improve patient outcomes. Since its formation in 2019 through the acquisition of Thermo Fisher Scientific’s pathology business, Epredia has built on a legacy dating back to 1937. The company’s technology is used in millions of procedures annually, supporting cancer detection and treatment decisions worldwide. Epredia’s commitment to innovation, quality, and service makes it a preferred partner for laboratories seeking to enhance efficiency, accuracy, and patient care.
