Customer Experience Executive-3 months contract

Customer Experience Executive role under 3 months contract with 3rd party payroll, assisting shareholders with buying and selling shares and responding to queries.

Requirements

• Excellent communication skills
• Proven experience in a customer support role
• Meeting targets for accuracy, quality, volume and agreed service levels
• Familiarity with CRM systems and practices
• Basic understanding of data protection principles and knowledge in AML
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Adherence to procedures and regulations
• Demonstrate willingness to contribute to team beyond own immediate tasks

Benefits

• None mentioned