Join Esri to work collaboratively with a talented team of engineers to deliver capabilities that enable customers to make a difference. Deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions, design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.
Requirements
- Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
- Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
- Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
- Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
- Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
- Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
- Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
- Troubleshoot the system incidents and provide root cause analysis reports
- Provide rotational on-call technical support
Benefits
- Medical, dental, vision, basic and supplemental life insurance for employees (and their families)
- 401(k) and profit-sharing programs
- Minimum accrual of 80 hours of vacation leave
- Twelve paid holidays throughout the calendar year