Director of Information Technology - Healthcare - Town & Country

Esse Health is seeking a full-time Director of Information Technology to lead the strategic and operational management of all IT systems across the organization, with a focus on supporting healthcare clinical workflows. The role involves oversight of enterprise systems, security, service desk operations, and cloud strategy, and requires a strong understanding of healthcare operations, clinical workflows, and patient data privacy.

Requirements

• Develop and execute an IT roadmap that aligns with clinical, financial and administrative priorities.
• Serve as the senior IT leader supporting EMRs, including vendor relationship management, system optimization, upgrades, and integration.
• Collaborate with executive and clinical leadership to support digital transformation initiatives and operational efficiency.
• Oversee IT infrastructure including data centers, networks, servers, endpoint devices, and telecom.
• Lead the transition to and/or optimization of cloud platforms (Azure, private cloud).
• Lead deployment, customization, and ongoing support for EMR.
• Coordinate integration with third-party applications and health information exchanges (HIEs).
• Ensure systems are maintained to meet regulatory and security requirements.
• Manage internal IT support services, including help desk operations.
• Develop and enforce SLAs for issue resolution, user satisfaction, and uptime.
• Ensure adequate training, documentation, and user adoption of systems.
• Oversee HIPAA security and IT compliance for the organization.
• Support HITRUST readiness efforts and the organization’s goal to obtain HITRUST certification by the end of 2027.
• Developing, updating and implementing IT & security policies.
• Oversee vulnerability management, access control, and incident response protocols.

Benefits

• Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Tuition reimbursement
• Wellness program
• Opportunities for professional growth and mentorship