Field Service Technician
EssilorLuxotticaPhoenix, Arizona, United States
Posted March 27, 2026
Full Time
About the Company
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry.
Job Description
The Field Service Technician is responsible for installing, training, repairing, & maintaining finishing lens systems & related equipment at customer sites. This role requires strong technical aptitude, excellent customer communication skills, & a hands-on approach to ensuring equipment performance & customer satisfaction.
Requirements
- Associate degree in Electronics, Electrical Engineering Technology, or related technical field; or equivalent work experience.
- Minimum 3+ years of experience in field service, equipment installation, or technical support (preferably within medical devices, optical, or related industries).
- Ability to read & interpret schematics, wiring diagrams, & technical manuals.
- Solid understanding of basic networking concepts & protocols (TCP/IP).
- Strong mechanical aptitude & problem-solving skills.
- Basic computer proficiency, including experience with diagnostic & service software.
- Excellent communication & interpersonal skills, with a customer-first mindset.
- Ability to work independently in the field with minimal supervision.
- Willingness & ability to travel extensively within the assigned territory (may include overnight stays).
- Must hold a valid driver’s license.
- Ability to lift & move equipment (up to 50 lbs) & perform physically demanding installations.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts