LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requirements

Greets customers without delay (within 30 seconds)
Promptly answers the telephone (3 rings) in a friendly and courteous manner
Explains all required paperwork, tests, products and services
Shows patience and courtesy to indecisive or difficult customers and patients
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
Provides coaching and guidance to patients on the care and handling of contact lenses
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed

Benefits

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Greets customers without delay (within 30 seconds)
Promptly answers the telephone (3 rings) in a friendly and courteous manner
Explains all required paperwork, tests, products and services
Shows patience and courtesy to indecisive or difficult customers and patients
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
Provides coaching and guidance to patients on the care and handling of contact lenses
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed