LensCrafters - Licensed Assistant Manager - Medford, MA

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. At LensCrafters, we want every person who enters our doors to feel our passion for care.

Requirements

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
• Provides training & guidance to team members.
• Maintains a safe working environment for all.
• Works a flexible schedule, including nights & weekends.
• Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription.
• Adjusts &/or repairs eyewear.
• Presents and dispenses eyewear & creates a lasting impression.
• Performs accurate digital measurements.
• Supports recruiting, helps select high caliber team & creates talent pipeline.
• Follows guidelines to optimally staff store.
• Shows great pride in the store appearance & executes visual directives.
• Strives to maintain positive working relationship with doctors.
• Adheres to & ensures compliance of team to Company policies & procedures.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts