Representative - Customer Service (Order Clerk)

The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships, managing requests for quotations, stock orders, returns, and purchase orders, and coordinating with other departments to provide the best possible service to the customer.

Requirements

• High school diploma, GED or equivalent experience
• 1+ year(s) of experience working in customer service, hospitality or call center environment
• Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations
• Strong verbal and written communication skills
• Good organizational skills, orientation to detail and numerical accuracy
• Basic PC skills including MS Office; Word and Excel
• Ability to lift/move up to 40 pounds

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts