The Store Manager contributes to Oakley's success by leading a team of store employees to create and maintain the Oakley Experience for our internal and external customers. The Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.
Requirements
- Delivers excellent customer service and demonstrates a high degree of professionalism.
- Achieves high levels of sales performance and results.
- Recruits and hires top talent to meet store and company needs.
- Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
- Manages all employees in execution of daily tasks to maximize sales.
- Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
- Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll matrix.
- Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
- Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
- Helps solve problems that affect the store's service, efficiency and productivity.
- Assists with all staff responsibilities as the workday may require.
Benefits
- health care
- retirement savings
- paid time off/vacation
- various employee discounts