AV Support Technician (On-Site)

We are seeking an AV Support Technician to join our dynamic team and grow their career with a company that's redefining the future of work. The successful candidate will provide both in-person and virtual support to users across the office and region, servicing clients in government and enterprise sectors.

Requirements

• Knowledgeable in the use and back-end management of AV technology, including Crestron DM/NVX, Biamp Tesira/QSC, Cisco codecs / video conferencing systems, and video conferencing platforms (MS Teams, Zoom, etc).
• Several years of AV installation/support experience.
• General networking knowledge (network protocols like TCP/IP, network switch configurations, etc).
• Experience working in a MS Windows and Office 365 environment, with proficiency in MS Teams.
• Bilingualism in English/French is an asset.
• A service-oriented team member who has experience providing great customer service in a B2B environment.
• Willingness and ability to obtain required security clearances and confidentiality agreements.
• Physical capability to lift moderate to heavy materials and stand for extended periods.
• Ability to work at height and regularly climb and work on ladders.
• A personal vehicle and full license.

Benefits

• Comprehensive medical and dental coverage.
• Yearly bonus
• 3 weeks of paid vacation in your first year, with additional days accrued for tenure.
• 6 personal paid and 4 unpaid emergency leave days.
• Personal development opportunities with 20 days allocated for training and skill enhancement.