Robotics Remote Operations Specialist (Global)

We are hiring a Robotics Remote Operations Specialist to be mission control for our autonomous greenhouse deployments. You'll monitor live operational signals, intervene and operate robots remotely when autonomy needs help, and coordinate fast resolution when something breaks.

Requirements

• 0–3 years of experience in operations, monitoring, system operations, or similar roles where uptime and fast response matter
• Comfort with technical systems and a debugging mindset: logs, dashboards, evidence gathering, and structured problem-solving
• Strong visual/spatial awareness and attention to detail—you can notice what’s “off” quickly and explain it clearly
• Calm under pressure and good decision-making in uncertain, time-sensitive scenarios
• Strong written communication for incident notes, escalation context, and shift handoffs
• Systems thinking: you naturally think in dependencies, failure modes, and second-order effects
• Comfort with shift work / non-standard hours as part of maintaining 24/7 global operations

Benefits

• Real ownership: You’ll be the human intelligence layer that keeps autonomous greenhouse operations running—your calls directly affect uptime and production.
• Build from scratch (with support): You’ll help shape how mission control works: playbooks, incident response, escalation rules, and the operating rhythm of 24/7 autonomy.
• Front-row seat to real autonomy: You’ll operate cutting-edge robots in live production and watch the system evolve—partly because of what you observe and report.
• Global team: Work closely with a tight team across our Cologne HQ and Bengaluru office, plus remote teammates supporting deployments worldwide.
• Mission at scale: Help make food production more resilient and sustainable by enabling fully automated greenhouses to run reliably around the clock.