The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services.
Requirements
- Create design solutions that are consistent with the customer’s preference and budget.
- Sell Ethan Allen’s products and services.
- Represent the Ethan Allen brand in all customer interactions.
- Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
- Stay current on design and color trends to create fashionable design solutions.
- Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
- Participate as required in all corporate sponsored marketing and training programs.
- Educate customers on all the Ethan Allen sponsored finance options available to them.
- Contribute towards the development and on-going upkeep of the design center’s portfolio.
- Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers.
- Enter orders utilizing the retail point of sale system.
- Work cooperatively in maintaining a neat and orderly design center projection.
- Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives.
- Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
- Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.
- Perform any other duties as required.
Benefits
- 401(k) plan (with Employer contributions)
- two Medical Plans with Prescription Drug Coverage
- Health Savings Account (including Employer contributions)
- Dental Plan
- Vision Plan
- Basic Group Term Life & Accidental Death & Dismemberment
- Supplemental Group Term Life & AD&D Insurance
- Dependent Group Term Life Insurance
- Short and Long-Term Disability (Full-Time associates only)
- Business Travel Accident Life Insurance
- Flexible Spending Accounts – Health Care & Dependent Care
- Commuter Saving Plans – Public Transit & Parking
- Voluntary Whole Life Insurance
- Voluntary Critical Care Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
