Business Analyst- Oracle CX
ettain groupIrving, Texas, United States
Posted December 10, 2014
Contract
About the Company
ettain group (now Experis) delivers recruitment, managed services, and consulting solutions for technology and other sectors.
Job Description
Acts as a liaison between business users and technical resources, gathering and documenting business requirements, and providing input to product configuration. Provides support to help desk and QA, and assists in preparing and reviewing announcements and publications.
Requirements
- 7+ years of experience as a Business Analyst
- Waterfall experience
- COTS experience
- Experience working with Professional Services partners
- Experience with Oracle CX solutions and rollout, preferably with the CRM, Ticket System, and Knowledge Management System modules