(French) Conseiller client spécialisés dans l'équipement audio

Customer Support Specialist for Audio Equipment position at a global leader in technology and services in Barcelona, Spain. Provide technical support and resolve user issues for audio products.

Requirements

• Proficiency in French (oral and written) at a common or bilingual level
• Good level of English
• At least one year of experience in customer service, ideally in technical support
• Problem-solving skills
• Familiarity with connected environments (Wi-Fi, Bluetooth, music streaming)
• Proficiency in Windows and Mac

Benefits

• Full-time contract (39 hours/week), Monday to Friday (9am-6pm)
• Attractive salary: 19,000 gross/year + up to 1,900 gross/year in bonuses
• Work in a dynamic environment in the heart of Barcelona
• Opportunities for professional growth: 80% of our managers are promoted from within
• Training and leadership development programs