(French) Technical Customer Operations Specialist (m/f)

We are looking for proactive individuals to join a multicultural company, striving to become the world's best internet and cell network provider. The position involves providing technical support and guidance to customers via phone, email, or chat, and collaborating with cross-functional teams to resolve customer issues.

Requirements

• Fluency in French and excellent communication skills in English
• Experience within Customer Service (preferably in a call center environment)
• Genuine care giver. Able to multi-task, proactive and good with time management
• Strong in phone calls, email writing
• Great organizational skills, time management
• Familiarity with Microsoft Office and Google suite tools

Benefits

• Participate in training and coaching sessions to improve technical and customer service skills
• Salary package with performance bonuses
• Monthly transport and meal allowance
• Private health insurance
• Initial training, and continuous learning opportunities
• Hybrid work model