Client Services Manager

Euronext Securities Copenhagen is seeking a Client Services Manager to assist banks and institutions with transactions and provide day-to-day guidance on systems and processes. The role involves building strong relationships with clients, managing queries, and collaborating with internal teams.

Requirements

• Acting as the first line of operational support for clients
• Managing clients’ queries efficiently within agreed deadlines
• Collaborating with team members and the Sales team to enhance client experience
• Contributing to the management of incidents impacting clients
• Analyzing query statistics to identify trends and opportunities for improvement in client relationships

Benefits

• Excellent working conditions
• Newly renovated offices in the centre of Copenhagen
• Opportunities to grow within the Euronext Group, both locally and across Europe