Mitarbeiter Kundenservice (m/w/d) in Vollzeit oder Teilzeit

Customer service employee responsible for processing customer inquiries via email and phone, clarifying product and service questions, and ensuring solution-oriented communication. Coordinates returns, refunds, and exchanges, and documents customer concerns to improve service quality.

Requirements

• Completed vocational training, ideally in customer service, retail, or office communication
• Customer-oriented thinking and solution-oriented working style
• Teamwork, reliability, and stress tolerance

Benefits

• Performance-based, above-average remuneration
• Continuous internal and external training
• Discounted employee purchases
• Secure workplace
• Attractive pension model
• Germany Ticket Job
• Bike leasing model with free vendor selection
• Regular team events and incentives
• Fresh fruit, coffee, water, tea, and Saturday breakfast buffet