Kundenbetreuer /Kundenberater Inbound Automotive (100% Homeoffice) (w/m/d)
Europ Assistance Services GmbHRostock, Mecklenburg-Vorpommern, Germany • Munich, Bavaria, Germany
Posted March 31, 2026
33000 - 36600 EUR
Contract / Temporary
About the Company
Europ Assistance Services GmbH is a leading provider of comprehensive assistance and travel insurance covering over 200 countries. Specializing in care services, extended warranty, travel assistance, home assistance, health care, roadside assistance, medical evacuations, ID theft assistance, repatriation, and senior care, the company has been helping individuals from distress to relief since 1963. As part of the Generali Group, Europ Assistance offers a distinctive blend of global coverage and personalized service, making it a trusted choice for travelers and those in need of immediate support.
Job Description
As a Customer Advisor Inbound Automotive, you will provide fast help to customers who experience car troubles, breakdowns, or accidents. The role involves taking phone calls, coordinating help measures, and communicating with insurance companies and service providers. The position is 100% home office-based, and the ideal candidate will have excellent German and English language skills, as well as experience in customer service or a related field. The company offers a 5-day workweek, shift work, and lucrative shift allowances for evening and weekend work. The salary range is €2,750-€3,050 per month, plus net allowances.
Requirements
- Experience in customer service or a related field
- Excellent German and English language skills (B2 level)
- Ability to work in a 5-day workweek with shift work
- Willingness to travel to Rostock for induction and team events
Benefits
- Smart working
- Fitness
- Germany ticket
- Further development
- Vacation days
- Job bike
- Physical well-being
- Christmas party
- Summer party
- Team events
- Free employee parking spaces
- Access to childcare facility
- Subsidy for occupational pension provision
- Reduced insurance products
