Medical Case Manager

Evergreen Health seeks a Medical Case Manager to coordinate medical care, link patients to supportive services, and improve health outcomes. The role involves assessing patient needs, providing referrals, and ensuring retention in care.

Requirements

• Conducts initial assessment, and conducts follow-up interviews annually with patients in the primary care setting.
• Provides linkage and referrals to all other appropriate wrap-around services and programs available throughout the Evergreen Association and the community.
• Ensures patient retention in care through monitoring, patient reminders and identifying and addressing any barriers directly or through referrals if necessary.
• Maintains complete, current and accurate patient files through the electronic medical records system (Medent) complying with agency protocols and confidentiality policies.
• Completes documentation of all patient encounters within the Medent system ensuring all input is current and accurate.
• Attends/arranges case conferences with internal and external service providers regarding common patients as necessary to meet patient's needs.
• Conducts field reporting to ensure accurate reporting.
• Provides opportunities for development of health supporting life skills to enhance the patients’ health literacy and capacity to self-advocate for healthcare.
• Maintains a positive and respectful attitude providing outstanding customer service to all patients and association staff, always recognizing that patient needs are the association’s top priority.

Benefits

• Multiple comprehensive medical health insurance plans for you to choose from
• Dental and Vision coverage at no cost to you
• Paid Time Off package that equals 4 weeks of time in your first year
• 403b with a generous company match
• Paid parking or monthly metro pass
• Professional development opportunities
• Paid lunch breaks