L1 IT Customer Support French & English

Everience is an international consulting group delivering AI-augmented digital services. We are searching for tech-savvy enthusiasts to provide accurate and optimal IT solutions via telephone, e-mails or chat, and assist in the resolution of customer and support issues.

Requirements

• Spoken languages: fluent French and English (B2/C1)
• Technical college or university is not mandatory as necessary training will be ensured
• Previous customer support experience is an advantage
• Excellent customer service abilities: client orientation, active listening and interpersonal skills
• Ability to work in a dynamic environment and to multitask
• Availability to work in shifts

Benefits

• Permanent contract
• Competitive salary
• Performance bonus
• Expense account for holidays
• Meal tickets and gift vouchers
• Training opportunities
• Regina Maria medical package
• Extra vacation days
• Fruits on the house