Technicien support de proximité confirmé VIP (H/F) - Anglais bilingue
EVERIENCEParis, Ile-de-France, France
Posted January 8, 2026
Full Time
About the Company
HELPLINE is a company that specializes in user support and the implementation of an augmented collaborator experience through AI.
Job Description
HELPLINE is looking for a VIP support technician with 3-5 years of experience to handle user solicitations, diagnose and resolve problems, and collaborate with existing teams to resolve complex incidents. The role requires excellent English skills, a great sense of welcome, and a rigorous approach to follow existing procedures. The company offers a stable management team, a profitable and growing group, and various benefits including health insurance, transportation reimbursement, and a training institute.
Requirements
- 3-5 years of experience in a similar role
- Excellent level of English (current or bilingual)
- Ability to follow existing procedures
- Collaborative and motivated
- Ability to work in a team environment
Benefits
- Health insurance coverage of 50%
- 50% reimbursement of transportation ticket
- 15-day integration program
- Restaurant ticket card (9.5€ employer-covered at 60%)
- Recruitment co-optation primes up to 1000€
- CSE with several cultural benefits
- Training institute to accompany the development of your skills
- Mobility partner